Serena Williams

Business_Development@blog.hrinmotion.com (123) 234-56789 cell

Profile:

• Marketing minded professional, skilled at increasing brand awareness with a proven track record of promotional success.
• Self-reliant, capable of working independently or in a team environment consistently providing excellent customer service.

Selected Accomplishments:

• Increased brand awareness and loyalty, improving sales up to 75% and exceeding targets by an average of 20%.
• Demonstrated organizational strength in managing 250 retail accounts effectively.
• Multi-tasker; managed staff of 12-17 and clientele of 300-400 people.
• Experienced interviewing, training and enforcing health and safety programs.
• Planned, organized, promoted and executed events from group presentations, corporate meetings, tradeshows, weddings, fundraisers and karate competitions.
• Coached a group of 75 karate students for provincial & national competitions.

Employment History:

Business Development, Starbucks Coffee Services, Seattle WA Jan 2004 – Feb 2009

• Recruit new business from no specific industry or territory.
• Implement coffee service programs for offices from 5 – 500 staff members
• Develop coffee programs for public environment accounts (i.e. gas stations and bistros)
• Independently manage my time, priorities, sales strategies, and hundreds of leads.
• Co-ordinate with individuals from all internal departments (i.e. order desk to installations
• Manage follow up for hundreds of contacts to ensure integrity and success.

Membership Development Rep, Chamber of Commerce, Seattle WA Nov 2000 – June 2004

• Developed business partnerships to increase value of memberships and sales revenue.
• Created print ads and communication tools to increase brand awareness.
• Initiated contact with new industries and associations and qualified potential members.
• Built rapport with potential partners, potential members, volunteers and staff.

Education/Professional Development:

Diploma in Business Marketing/E-Commerce, New York University
Program included marketing, advertising, event planning, human resources, business law, consumer behaviour, organizational planning, business management, economics, personal selling, accounting, website design, DOS programming, and Microsoft Office XP (power point, excel, access, adobe, photo shop,outlook)

Company Sponsored Development
Numerous courses in the areas of: Marketing, Advertising, Graphic Design, Networking and Negotiating for Professionals, Triopus Color insights, Hospitality training course for Good Customer Service, Serving It Right and Food Safe.